Email.
Reply within one business day. Usually faster.
Phone.
Voicemail goes to email. Leave a sentence about what you're paying for and what's broken.
Fifteen minutes on the phone. Point us at the dashboard you keep meaning to look at and don't. We'll send back what's in it. No call, no demo, no "circle back."
Reply within one business day. Usually faster.
Voicemail goes to email. Leave a sentence about what you're paying for and what's broken.
Fifteen minutes on the phone. Simon asks what you're paying for software, what's broken, and whether a replacement makes sense. No pitch.
If it doesn't make sense, he'll tell you.
Kansas City, Missouri. We work with KC shops first because in-person matters during the build. We'll travel for the right fit.
Email answered between 9am and 6pm Central, Monday through Friday. Nights and weekends are for building.
If something we built breaks on a Friday afternoon, the phone gets answered. That's a different rule from "office hours."